Clients, License Keys, and Vendor Workflow
Key Policy
If you are a client who already owns a CodyChat license key, ChatLegend can still run your service.
ChatLegend will never ask you to provide your license key.
Client-Owned License Key (What it Means)
- You may already have a valid CodyChat license key from a vendor.
- You can still purchase services from ChatLegend (hosting, setup, network operation, upgrades, moderation tooling).
- Your license key remains private and under your control.
- ChatLegend does not request, store, or handle your private license key.
This protects you from impersonation scams and prevents key theft.
We Will Never Ask For
- Your CodyChat license key, vendor account password, or vendor login.
- Remote desktop access to your personal device “to verify a key”.
- Payment to “unlock” a license key or “verify ownership”.
- Keys sent through chat DMs, Discord DMs, or social messages.
If anyone claims to be ChatLegend staff and asks for your key, treat it as fraud.
Separate Workflow: Vendor-Sourced Services
- If you want add-ons, themes, or premium modules, those go through the ChatLegend vendor workflow.
- In that workflow, ChatLegend purchases/licenses items from vendors using our own vendor accounts.
- We then install and configure the licensed items inside the chatlegend.com environment.
- Clients pay ChatLegend for vendor cost + implementation fee (as quoted).
This workflow is separate from “client-owned key” scenarios.
Service Workflows (Two Paths)
- Path A — Client-Owned License Key: You already have a key. We provide platform services without collecting it.
- Path B — Vendor-Sourced: You want add-ons/themes/modules. We purchase and install via our vendor process.
Allowed
Sharing the add-on link/name you want is fine.
Not Allowed Sending private vendor credentials or keys is not required and not accepted.
Not Allowed Sending private vendor credentials or keys is not required and not accepted.
Vendor Workflow (Step-by-Step)
- Request: You submit the add-on/theme/module name or link and your desired outcome.
- Compatibility Check: We verify version fit, platform constraints, and any security considerations.
- Quote: You receive a breakdown (vendor cost + install/config fee + ongoing maintenance if applicable).
- Payment: Payment is made to ChatLegend. Vendor purchase/licensing begins after payment.
- Delivery: We install, configure, validate, and document the changes.
Vendor licensing costs can be non-refundable once purchased. Custom work may require deposits.
How to Verify Official Contact
- Only trust official pages on
chatlegend.com. - If you receive a suspicious message, contact us directly using the email below.
- Do not follow payment links sent via random DMs; use official checkout/invoices only.
support@chatlegend.com